Job Responsibility:
· Identify customer requirements over call and pitch in the best option that suits their needs.
· Identify prospective leads, building a lead pipeline and conduct timely follow ups.
· Be proficient on our products and services and communicate effectively to the customer when needed.
- Contacting potential or existing customers to inform them about a product or service
· Upsell our incremental services or offers to customers.
· Process enquiries that are generated through tele sales.
· Responding to queries from clients and giving timely support when requested.
· Coordinating with multiple teams to ensure the timely response to inquiries.
· Collecting customer feedback and upselling our services wherever applies.
· Cold calling old & Current leads.
· Ensure all communications are logged timely and correctly.
· Ensure individual sales targets are met without fail.
· Responding promptly to all user enquiries.
· Good convincing skills on call with ability to sell and achieve assigned targets.
· Manage end to end sales cycle with regards to users on the platform.
· Maintaining records of transactions, interactions, comments and complaints.
· Provide necessary after sales support to users over call, WhatsApp messages and emails.
- Contacting potential or existing customers to inform them about a product or service
- Answering questions about products of the company
- Asking questions to understand customer requirements and close sales.
Desired Skills:
· Must have minimum 1.5 years of experience in Tele sales, Sales, etc
· Extremely proficient in English & Hindi.
· Knowledge of Tourism places of Inbound & outbound Locations.
· Good listening and problem-solving skills.
· Highly motivated individual with a go getter attitude towards work
Job Types: Full-time, Walk-In
Pay: ₹10,000.00 - ₹12,000.00 per month
Education:
- Bachelor's (Preferred)
Experience:
- total work: 1 year (Preferred)
- sales: 1 year (Preferred)
Language:
- English (Preferred)
Work Location: In person
📌 Tele Sales Executive (India)
🏢 GOFERO
📍 India