Position: Sales Executive / Patient Conversion Executive

Role Overview

We are looking for a proactive, target-oriented Sales Executive to drive revenue growth by converting enquiries into consultations and treatments, improving patient acquisition, and increasing revenue through upselling and cross-selling of aesthetic and anti-ageing services.

Key Responsibilities

Lead Conversion & Follow-ups

- Handle incoming enquiries through phone calls, WhatsApp, social media and other channels.
- Convert potential leads into clinic appointments and consultations.
- Follow up with interested prospects and inactive leads.
- Maintain consistent communication to improve conversion rates.

Upselling & Revenue Growth

- Identify opportunities to upsell and cross-sell relevant treatments and services.
- Recommend suitable treatment packages and membership plans based on patient needs and doctor recommendations.
- Encourage repeat visits and treatment continuity.
- Focus on increasing the average revenue per patient.

Patient Relationship Management

- Build robust relationships with existing and prospective patients.
- Explain treatment packages, offers and clinic services.
- Ensure a positive patient experience throughout the sales journey.
- Re-engage existing patients for follow-up treatments.

Sales Target & Performance

- * Achieve monthly sales and conversion targets.
- * Track enquiries, appointments,



consultations and confirmed bookings.
- * Maintain daily sales reports and lead follow-up records.
- * Work towards improving overall clinic revenue.

Coordination

- Coordinate with doctors and clinic staff to understand treatment offerings.
- Ensure smooth communication between the sales team and clinical team.
- Support promotional campaigns and lead-generation activities.

Desired Skills & Qualifications

- Excellent communication and convincing skills.
- Experience in sales, telecalling, hospitality or healthcare/aesthetic clinic sales is preferred.
- Strong negotiation and lead-conversion abilities.
- Customer-focused with a target-driven mindset.
- Good follow-up and relationship management skills.
- Basic knowledge of CRM tools, Excel and WhatsApp Business.

Key Performance Indicators (KPIs)

- * Monthly revenue generated.
- * Lead-to-appointment conversion rate.
- * Appointment-to-treatment conversion rate.
- * Upselling and cross-selling revenue.
- * Follow-up effectiveness.
- * Repeat patient bookings and retention.

Ideal Candidate: Someone who understands that sales is not just about answering enquiries, but about converting opportunities into long-term patient relationships and sustainable business growth.

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Sales Executive / Patient Conversion Executive (India)
🏢 Anti Ageing Lab
📍 India