Job Description – Front Office Executive / Admission Counsellor

Organization: Rockwoods International School
Location: Warangal Branch, Telangana(Preferring local candidates)

Job Summary

We are looking for well-presented, enthusiastic, and customer-oriented candidates for the position of Front Office Executive / Admission Counsellor. The candidate will be responsible for managing front desk operations, handling parent enquiries, counselling prospective parents about admissions, and ensuring a smooth admission experience.

Roles & Responsibilities

Front Office Responsibilities:

- Welcome parents, visitors, and guests professionally and ensure a positive first impression.
- Handle incoming and outgoing calls and direct them to the appropriate departments.
- Manage visitor entries and maintain visitor registers.
- Attend to parent enquiries and provide accurate information about the school.
- Maintain front office records, documents, and daily reports.
- Coordinate appointments and schedule meetings with the Principal and management.
- Handle emails, correspondence, and other administrative activities.
- Ensure the reception area is neat, organized, and presentable.

Admission Counselling Responsibilities:

- Handle walk-in, telephone, and online admission enquiries.
- Explain the school's CBSE curriculum, academic programs, facilities, fee structure, and admission process.
- Understand parents' requirements and guide them in selecting suitable grades and programs.
- Follow up with prospective parents and convert enquiries into admissions.




- Arrange and coordinate campus visits and school tours for parents.
- Maintain admission enquiry databases and update lead status regularly.
- Coordinate with the academic and admissions teams for smooth admission processing.
- Assist parents with admission forms, documentation, and registration procedures.
- Achieve admission conversion targets and submit daily enquiry and admission reports.
- Maintain good relationships with parents and ensure a positive admission experience.

Eligibility & Requirements

- Minimum qualification: Graduation preferred.
- Freshers and experienced candidates can apply.
- Good communication skills in English, Telugu, and Hindi.
- Pleasant personality with professional grooming and presentation.
- Basic computer knowledge, MS Office, and Excel skills.
- Excellent interpersonal, convincing, and counselling skills.
- Ability to handle multiple responsibilities efficiently.
- Previous experience in school front office, admissions, customer service, or counselling will be an added advantage.

Salary & Benefits

- Salary: ₹15,000 – ₹25,000 per month (based on experience and communication skills).
- Performance-based incentives for admission conversions, if applicable.
- Career growth opportunities.
- Supportive working environment.

Contact Person: A Srinivas
Contact Number: (phone hidden)/(phone hidden)

Immediate Joiners Preferred!

Pay: ₹12,000.00 - ₹21,000.00 per month

Advantages:

- Health insurance
- Provident Fund

Work Location: In person

📌 Admission Counsellor (Warangal)
🏢 Rockwoods International School
📍 Warangal