- Receive and manage leads from digital marketing, website, social media, Google, campaigns and other sources.
- Contact prospective patients promptly and maintain regular follow-ups.
- Understand patient requirements and identify their healthcare needs.
- Categorise leads based on speciality, service requirement and conversion potential.
Lead Conversion & Telecalling
- Make outbound calls to prospective patients and respond to inbound enquiries.
- Explain hospital services, available specialities, doctors' consultations and appointment procedures.
- Convince and motivate prospective patients to book consultations.
- Convert enquiries into confirmed appointments, consultations and hospital visits.
- Follow up with patients who have not confirmed their appointments.
Patient Coordination
- Coordinate with OPD, IVF, Gynaecology, Paediatrics and other departments for appointment availability.
- Share relevant information regarding consultation timings, doctor availability and hospital location.
- Ensure a smooth handover of confirmed appointments to the respective departments.
- Maintain qualified communication and provide a positive patient experience.
Pay: ₹22,000.00 - ₹27,000.00 per month
Work Location: In person
📌 Lead Conversion Executive - Hospital (India)
🏢 Rainbow Children Hospital in India
📍 India
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