Company Overview

Justdial is India's leading local search engine, providing comprehensive information across various categories to millions of users. Operating at a massive scale, the platform bridges the gap between consumers and local businesses through its web, mobile, and voice-based interfaces. With a focus on data-driven decision-making and high-frequency transactions, Justdial continues to evolve its technological infrastructure to serve a diverse and growing digital-first audience across the country.

Role Overview

As an AI Principal Engineer, you will spearhead the design and implementation of advanced artificial intelligence systems that power Justdial's core search and interaction platforms. You will work closely with cross-functional engineering and product teams to architect scalable AI solutions, specifically focusing on large language models and voice-based interfaces. Your work will directly influence the efficiency of user interactions, the accuracy of automated systems, and the overall intelligence of the platform, ensuring a seamless experience for millions of daily users.

Key Responsibilities

- Architect and deploy robust AI models, specifically leveraging LLM frameworks to enhance search relevance and user query understanding.
- Lead the development and optimization of voice bot technologies to improve the quality and naturalness of automated customer interactions.
- Design and manage scalable AI infrastructure,



including the integration of Live Kit technologies to support real-time communication and data processing.
- Oversee large-scale data labelling efforts to ensure high-quality training datasets that improve model performance and reliability.
- Drive the strategy for automated transcriptions, ensuring high accuracy and low latency for voice-to-text processing across the platform.
- Mentor senior engineering teams by providing technical guidance on AI architecture and best practices for production-grade machine learning systems.

Required Skillset

- Demonstrated expertise in building and deploying Large Language Models (LLMs) and complex AI architectures in high-traffic production environments.
- Proven ability to design and scale voice bot solutions and real-time communication frameworks like Live Kit.
- Strong proficiency in managing end-to-end machine learning pipelines, including data labelling strategies and transcription optimization.
- Exceptional communication skills to translate complex technical AI concepts into actionable business strategies for stakeholders.
- Ability to thrive in a rapid-paced, on-site work environment in Bangalore, collaborating effectively across diverse technical teams.
- A minimum of 7 - 12 years of professional experience in AI engineering, with a track record of delivering high-impact technical solutions.

(ref:hirist.tech)

📌 Justdial - AI Principal Engineer (Bengaluru)
🏢 JustDial
📍 Bengaluru