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Job Summary

• This position can be based in GBS India ( Bengaluru ), GBS Kuala Lumpur, and GBS Poland. The recruitment team will contact you to confirm your preferred location if you are shortlisted.

• Assurance is a Second line defence function established under a delegated Mandate from the Group Chief Risk Officer and the Group Head of Conduct, Financial Crime and Compliance (CFCR). The primary role of Assurance is to provide a risk-based independent view to Senior Management in the business/functions, Second Line and the Board as to the effectiveness of the bank's policies, processes, systems and controls. It facilitates identification of any gaps & inefficiencies, enabling prompt corrective action to be taken, and is a key source of evidence for the Board & Regulators. Assurance is part of the reasonable steps taken in support of SMF 4, 16 & 17 responsibilities.

• The Head of Operational & Resilience Risk Assurance reports into the Global Head of Non-Financial Risk & Resilience Risk Assurance. The incumbent will lead the Bank's Operational & Resilience Risk Assurance team and oversee all Assurance reviews covering the Operational and Resilience Risk portfolio and will sit on respective Operational Risk Management Teams.

Key Responsibilities

Strategy
• Support the Global Head of Non-Financial Risk & Resilience Risk Assurance in delivery of a strategy for provision of risk based and data driven assurance coverage across Operational & Resilience Risk and providing strategic leadership to deliver the strategy,



taking account of industry good practise.
• The Operational & Resilience Risk assurance strategy should focus on assessing effective risk management of: 2LOD risk policy setting, the 1LOD in managing the risks, controls and process in their business and functions; and; 2LOD in its role of providing challenge and oversight. All businesses and functions and geographies are within scope.
• Work with Head of Data Risk Assurance, Head of Technology and Cyber Risk Assurance, and Head of Professional Services Assurance to ensure coverage of the Bank's Operational and Resilience risk and other key risks and controls, both by risk taxonomy and process.
• Work with the Global Head of Assurance Data, Analytics, Group Risk Services (GRS) and Transformation to implement a technology-enabled assurance strategy, integrating data analytics and automation to enhance risk identification and audit efficiency.
• Help drive a collaborative cross line of defence risk and control ecosystem.
• Drive a culture of continuous improvement in delivery of the Assurance mandate, including by leveraging data and technology throughout the team.

Business
• Provide senior oversight of the assurance book of work to ensure alignment to Bank's Operational & Resilience Risk priorities.
• Contribute to the strategic intent and agenda of Risk,



Operational & Resilience Risk and as such be accountable to lead or influence significant programmes of work in support of the broader Risk, Operational Risk, and Resilience Risk objectives.
• Equip the Assurance function with sufficient appropriate resources and capability, to include technical, assurance/audit skills and systems capability.
• Drive business enablement through delivery of risk based, insightful, value add Assurance products.
• Awareness and understanding of the regulatory environment and Assurance industry valuable practise.

Processes
• Ensure relevant Risk, Operational & Resilience Risk Assurance processes embed collaborative working across all three LODs.
• Ensure Risk & Operational & Resilience Risk Assurance operates within all relevant Group Policies and Standards.
• Manage Risk & Operational & Resilience Risk Assurance resources in GRS in line with intra-group agreements
• Manage the budget associated with the Risk & Operational & Resilience Risk Assurance function.

People & Talent
• Build, manage, coach and develop a team of quality assurance professionals, balancing locations, skills and competencies to position the Bank as an industry leader in the eyes of regulators and industry stakeholders.
• Responsible for the organisational design of the Operational & Resilience Risk Assurance team, including driving improvements where necessary (efficiency, location strategy and diversity).
• Proactively engage with stakeholders to ensure that relationships are trusted such that the team voice is respected at the most senior level.
• Lead through example and build the appropriate culture and values within

📌 Head, Operational Risk and Resilience Risk Assurance (Bengaluru)
🏢 Standard Chartered Bank
📍 Bengaluru