About LinqOps LinqOps helps delivery businesses manage hiring, scheduling, dispatch, fleet, payroll, and compliance in one platform. We’re growing our India-based Client Success & Sales Support team to help prospects and customers throughout their journey—from the first demo to on-boarding and ongoing support.

About the role
We’re hiring multiple Customer Success & Sales Support Specialists who communicate clearly, enjoy learning software, and take ownership of customer relationships. You’ll coordinate appointments, follow up with prospects, assist customers, and help clients get more value from LinqOps. As your product knowledge grows, you’ll take on responsibilities such as leading demos, on-boarding, training, and sales conversations. Responsibilities will be tailored to each person’s experience and strengths. Role details
•

Location:
100% remote, India
• Compensation: ₹6,00,000–₹9,00,000 per year, based on experience
• Hours: 9:00 AM–6:00 PM U.
S. Eastern Time
• Schedule: Five-day workweek. The schedule will eventually include one weekend day, with a weekday off. Availability to work Saturdays or Sundays is required. Applicants must be available for the full U.
S. shift throughout the year, including adjustments for U.
S. daylight saving time.

Key responsibilities
• Schedule product demos, coordinate meetings, and send reminders.
• Follow up with prospects and maintain accurate records of conversations and next steps.
• Guide new customers through account setup, on-boarding, and training.
• Proactively contact existing clients to understand their needs and encourage adoption of relevant features.
• Answer customer questions, troubleshoot issues, and coordinate resolutions with internal teams.




• Develop product knowledge and grow into leading demonstrations and sales conversations.
• Document customer feedback and identify opportunities to improve the customer experience. Required qualifications
• Previous customer-facing experience at a SaaS/software platform company is mandatory.
• Experience in customer success, software support, on-boarding, account management, or SaaS sales support.
• Excellent spoken and written English, with the ability to explain software clearly and professionally.
• Confidence communicating with U.
S. business customers over phone, video, email, and chat.
• Robust organization, attention to detail, and consistent follow-through.
• Ability to learn software, solve problems, and work independently.
• Reliable internet connection and a quiet workspace suitable for customer calls.
• Availability to work the stated hours and a schedule that will include one weekend day. Preferred qualifications
• Experience delivering software demonstrations or customer training.
• Familiarity with CRM systems and support ticketing tools.
• Experience supporting U.
S. customers.
• Knowledge of logistics, delivery operations, fleet management, or payroll software. Why join LinqOps?
• Work directly with a growing software business and its leadership team.
• Take ownership of meaningful customer relationships.
• Develop skills across sales, on-boarding, training, and customer support.
• Work remotely from anywhere in India.

How to apply
• Apply through this LinkedIn job listing with your updated résumé. Highlight your previous SaaS experience, customer-facing responsibilities, and availability to work U.
S. hours and one weekend day as part of a five-day workweek.

📌 Customer Success (India)
🏢 LinqOps
📍 India