Customer Retention Specialist (India)

Customer Retention Specialist (India)

04 Nov
|
OptimHire
|
India

04 Nov

OptimHire

India

OptimHire (optimhire.com) is a US-incorporated AI hiring platform. Our AI applies to jobs for US job seekers. Team of 40+ in India.

About the role
You will call our US customers and partners: help members get value from OptimHire, win back members who are about to cancel, and convert free users to paid plans. Pure outbound US voice process, target-driven.
- Shift: 8:00 PM to 5:00 AM IST, 5 days a week (permanent night shift)
- Work from home, anywhere in India
- Target: 150 calls per day, with daily conversion targets
- Pay: Rs 30,000 to 40,000 per month fixed + incentive on every sale (uncapped) You must have
- 1+ year in an international (US) voice process: sales, retention or collections preferred
- Clear, neutral English that US customers understand the first time
- A proven record of hitting call and sales targets
- Laptop, noise-cancelling headset,



quiet room and backup internet
- Comfort with a permanent night shift

How to apply
(applications without these are not considered) Answer the screening questions, and after applying send a 2-minute voice note that: a) reads aloud: "Hi, this is [your name] from OptimHire. Your account has 40 recent job matches waiting. Do you have two minutes so I can show you how to get more interviews this week?" b) answers a US customer who says: "I tried this, it didn't work, cancel my subscription." c) describes in 30 seconds the best sale you closed on a US call. Process: written answers + voice note, then a 10-minute live role-play call at night, then an offer.

📌 Customer Retention Specialist (India)
🏢 OptimHire
📍 India

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer retention specialist (india) / india