Role: Presales Associate Intern Department: Sales Work Mode: On-Site

Job Type
Internship Stipend: ₹10,000 per month Performance Incentives: Up to ₹5,000 per month Duration: 6 Months

Location:
Christ Incubation Centre, CHRIST (Deemed to be University), Dharmaram College Post, Hosur Road, Bengaluru
- 560029, Karnataka, India.

About the Role
RoomAdda is looking for responsive and detail-oriented Presales Associate Interns to cater to our WhatsApp API-based lead engagement. This role is centred around first
- touch conversations, where you will respond to every incoming chat lead, understand their housing requirement, and nurture them through timely follow-ups until they are ready for the next step in the sales funnel. You'll gain hands-on experience in presales communication, lead qualification and conversational conversion.

Key Responsibilities
• Respond promptly to all incoming leads on the WhatsApp API platform, ensuring no chat goes unattended.
• Understand each prospect's housing requirement and share relevant listings and information clearly.
• Qualify leads by gathering key details such as budget, location preference, and move-in timeline.
• Conduct systematic follow-ups with warm and pending leads to keep them engaged and moving toward conversion.
• Maintain accurate and updated chat logs, lead status, and follow-up records in CRM tools.




• Escalate and hand over qualified, sales-ready leads to the relevant tele-calling or field team.
• Coordinate with internal teams to ensure accurate and consistent information is shared with prospects.
• Identify recurring queries or drop-off patterns in chats and flag them for process improvement.
• Meet and exceed daily and weekly response-time and conversion targets. Benefits of the Internship
• Real-world exposure to presales communication and lead nurturing strategies.
• Hands-on skills in WhatsApp API tools, lead qualification, and CRM systems.
• Mentorship from experienced sales and growth professionals.
• Earn a Certificate of Completion and potentially a Letter of Recommendation.
• Gain a PPO opportunity based on performance. Required Skills & Qualifications
• Currently pursuing or recently completed a Bachelor's degree in BCom, BBA, or related fields.
• Strong written communication and interpersonal skills.
• Comfortable managing high-volume chat conversations with attention to detail and tone.
• Self-motivated, responsive, and target-oriented.
• Basic proficiency in MS Office (Excel, Word, PowerPoint) and comfort learning current chat/CRM tools.
• Genuine interest in presales, customer engagement, or the proptech/rental sector

📌 Pre - Sales Intern (WFO-Koramangala) (Bengaluru)
🏢 RoomAdda
📍 Bengaluru