Customer Service Specialist (Gurugram)

Customer Service Specialist (Gurugram)

04 Nov
|
The Migration Bureau
|
Gurugram

04 Nov

The Migration Bureau

Gurugram

About the Role
We are looking for a proactive and experienced Immigration Consultant to join our growing team. This is a client-facing role, ideal for someone who has previously worked in the immigration sector—whether in student visas, work permits, business migration, or citizenship-related services. You must be comfortable working directly with clients via in-person meetings, phone calls, and online consultations. Strong interpersonal skills and a deep understanding of immigration processes (especially related to Europe) are essential.
• ResponsibilitiesProvide expert advice on immigration options, especially to Europe (e.g. Poland, Germany, Portugal)
• Handle initial consultations and follow-ups via calls, WhatsApp, and in-person meetings
• Maintain detailed records of each client’s case and documents
• Guide clients step-by-step through the visa/immigration process
• Prepare documentation and coordinate with internal and external teams
• Keep updated on immigration regulations and policy changes




• Manage day-to-day admin and communication with clients
• Qualifications & Skills1+ year of experience in immigration consulting or related field (work/student/business visas)
• Strong knowledge of visa types and application processes (Poland/Europe preferred)
• Fluent in English and confident in verbal and written client communication
• Hands-on experience with telephonic and WhatsApp consultations
• Comfortable working in a fast-paced, target-driven environment
• Proficient with MS Office and basic CRM tools
• Organized, detail-oriented, and a problem solver
•

What We Offer
Supportive and international team environment
• Ongoing training and development
• Opportunities to grow into senior or specialized roles
• Competitive fixed salary + performance-based bonuses If you’re passionate about helping people migrate and want to grow your career with a agile company — apply now

📌 Customer Service Specialist (Gurugram)
🏢 The Migration Bureau
📍 Gurugram

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer service specialist (gurugram) / gurugram

Subscribe to this job alert:

Get the latest job offers by email for: customer service specialist (gurugram) / gurugram