04 Nov
|
Wanderlust Travel Planner
|
Chennai
04 Nov
Wanderlust Travel Planner
Chennai
Job Title: Lead Management Executive Company: Wanderlust Travel Planner
Location:
Chennai, Tamil Nadu
Job Type
Full-time | On-site
Experience:
Freshers only About Wanderlust Travel Planner Wanderlust Travel Planner is a travel company specialising in domestic and international holiday packages, honeymoon trips, flight bookings, hotel reservations, and customised travel experiences. We are looking for an organised and responsible individual to manage incoming customer leads and coordinate lead distribution among our travel consultants.
Job Description
We are looking for a Lead Management Executive to manage incoming leads received through WhatsApp and ensure they are assigned to the appropriate travel consultants in a timely and organised manner. The ideal candidate should have good communication skills, attention to detail, and basic knowledge of Google Sheets.
Key Responsibilities
• Monitor incoming customer leads received through WhatsApp, Facebook, Email etc...
• Assign leads to the appropriate travel consultants based on the team's allocation process.
• Maintain and update daily lead records in Google Sheets.
• Ensure every lead is properly recorded with the customer's details, assigned consultant, lead source, and allocation status.
• Track lead assignments and follow up with team members to ensure no leads are missed.
• Identify duplicate, incomplete, or unassigned leads and resolve them promptly.
• Prepare daily lead allocation reports and share updates with the management team.
• Coordinate with the sales team to maintain an organized lead management process.
• Maintain the confidentiality of customer information. Requirements
• Basic knowledge of Google Sheets and Microsoft Excel.
• Good organisational and data-entry skills.
• Robust attention to detail and accuracy.
• Ability to manage multiple leads efficiently.
• Good communication and coordination skills.
• Responsible, punctual, and proactive approach to work.
• Freshers only apply Preferred Skills
• Experience handling WhatsApp Email Business leads.
• Knowledge of lead management, CRM systems, or sales coordination.
• Experience working with Google Sheets and Excel.
What We Offer
• Opportunity to work with a growing travel company.
• Supportive and collaborative work environment.
• Opportunity to learn about travel sales operations and lead management.
• Interested candidates can apply through LinkedIn with their updated resume.
📌 Lead Management Executive (Chennai)
🏢 Wanderlust Travel Planner
📍 Chennai