Key Responsibilities
Provide L1/L2 support for desktops, laptops, mobile devices, printers, and peripherals. Support Google Workspace applications (Gmail, Drive, Meet, Docs, Sheets). Manage user accounts, access requests, and endpoint devices. Troubleshoot hardware, software, connectivity, and collaboration tool issues. Support meeting room and audio/video conferencing technologies. Coordinate with global IT teams and vendors for issue resolution and infrastructure support. Maintain IT assets and ensure compliance with security standards.
📌 AL_CISEMEAMS (Pune)
🏢 Infosys
📍 Pune