04 Nov
|
Conduent Business Services India
|
Bengaluru
04 Nov
Conduent Business Services India
Bengaluru
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
- Must have good knowledge in working on MS office applications.
- Role of Collections/Cash app for global customers
- Reporting actual Cash Applications/ Collections against monthly targets
- Quality review of Cash Application/Billing process
- Follow up through mails and calls
- Escalation of issues to Stake holders.
- Should be able to solve & help customers and business teams in case of queries related to their invoices
- Research and analyse the disputes/deductions in ERP
- Follow-up with various departments to get supporting documents/info for dispute/deductions resolution
- Ability to monitor and maintain assigned accounts for receivable reaching prescribed collection status and do so in a timely efficient manner
- Investigate and escalate, if necessary, customer claims of improper billing, billing disputes, other responsible parties, etc.,
- Deliver quality customer service by researching and responding to all internal/external stakeholders’ inquiries quickly, effectively and professionally
- Excellent written & verbal communication,
- Should have a valuable attitude to learn and be committed
- Exposure in SAP/S4HANA will be added plus point
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to
[email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.
📌 Accounting Services Associate III (Bengaluru)
🏢 Conduent Business Services India
📍 Bengaluru