Job Title: Scrum Master with Salesforce Experience Designation: Delivery Project Lead

Location:
Bangalore, WTC 4 Job Summary We are seeking a highly skilled and experienced Scrum Master with a strong background in Salesforce to lead our delivery management efforts. The ideal candidate will possess a deep understanding of Agile methodologies and have a proven track record of managing complex projects within the Salesforce ecosystem. This role requires exceptional leadership, communication, and organizational skills to ensure successful project delivery and stakeholder satisfaction. Responsibilities
• Facilitate Agile ceremonies including daily stand-ups, sprint planning, retrospectives, and reviews to ensure effective team collaboration and continuous improvement.
• Act as a servant leader to the Scrum team, removing impediments and fostering an environment conducive to high performance.
• Collaborate with product owners and stakeholders to define project scope, objectives, and deliverables that align with business goals.
• Monitor project progress and performance, utilizing metrics to drive decision-making and enhance team productivity.
• Ensure adherence to Agile principles and practices, promoting a culture of transparency and accountability within the team.
• Provide coaching and mentorship to team members on Agile methodologies and Salesforce best practices.
• Manage stakeholder expectations and maintain effective communication throughout the project lifecycle.
• Identify and mitigate risks associated with project delivery, ensuring timely resolution of issues.
• Contribute to the continuous improvement of processes and practices within the organization. Mandatory Skills
• Proven expertise in Salesforce.com, including configuration, customization,



and integration.
• Strong understanding of Agile methodologies, particularly Scrum.
• Certification in Project Management Professional (PMP) or Certified ScrumMaster (CSM).
• Exceptional leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strong analytical and problem-solving skills. Preferred Skills
• Experience with Salesforce development tools and technologies.
• Knowledge of other project management methodologies (e.g., Kanban, Lean).
• Familiarity with cloud computing and SaaS solutions.
• Experience in stakeholder management and engagement.
• Ability to work in a fast-paced, dynamic environment. Qualifications
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Advanced certifications in Agile methodologies or Salesforce are a plus.
• Demonstrated success in leading cross-functional teams and delivering high-quality projects. If you are a passionate Scrum Master with a strong Salesforce background and a commitment to delivering exceptional results, we invite you to apply for this exciting opportunity. About Mphasis Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach.



Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients. Equal Prospect Employer Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breast feeding and related medical conditions), mental or physical disability, medical conditions military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO in the law poster here, view the EEO in the law supplement here. To view the pay transparency nondiscrimination provision please click here and to view the E-Verify posting click here. Mphasis is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of disability to search and apply for a career opportunity, please send an email to [email protected] and let us know your contact information and the nature of your request.

📌 Delivery Project Lead (Bengaluru)
🏢 Mphasis
📍 Bengaluru