Senior ServiceNow Developer

Location:
Remote OR Hyderabad (Hybrid) Employment Type: Fulltime Start Date: Immediate

Experience:
8+ years Support Hours: IST daytime with a few hours overlapping PST until 12 PM PST (which is 3 pm IST to 12.30 am IST) Notice Period: Immediate to 30 Days Must undergo background check verification References will be checked Key

Skills:
ServiceNow, Integrations, Configuration Management Database (CMDB), Discovery, Human Resource Service Delivery (HRSD), Customer Service Management (CSM), IT Service Management (ITSM), Portals, Service Now Configuration, Service Now Development, Develop Reports

Job Description
• Must have 8+ years of experience in modules ServiceNow experience with Human Resource Service Delivery (HRSD), Customer Service Management (CSM), IT Service Management (ITSM), Portal experience and Configuration Management Database (CMDB)
• Must have done multiple end-to-end, full life cycle implementations modules Customer Service Management (CSM), IT Service Management (ITSM), Human Resource Service Delivery (HRSD), Configuration Management Database (CMDB).
• Support ServiceNow Application Users
• ServiceNow system support including Production and Sandbox environments
• Covers modules: Case, HR Case, Incident, Problem, Change, and Knowledge
• ITSM, CSM, HRSD, Portal, Automation
• Reports and Dashboard
• Experience with Inbound and Outbound integrations with ServiceNow. Move integrations from the custom API call to the integration hub.
• ServiceNow Release upgrade testing
• ServiceNow Application security administration




• User training for users to perform their day-to-day jobs by explaining ServiceNow standard practices
• Strong hands-on ServiceNow ITSM experience, including scripting, configuration, and production support.
• Good experience with ServiceNow integrations, especially with external tools such as Jira and PagerDuty.
• Hands-on experience with CMDB and Discovery.
• Robust experience with JavaScript / ServiceNow scripting, Business Rules, Script Includes, Client Scripts, UI Policies, Flow Designer, and related automation.
• Ability to design, build, troubleshoot, and support REST/SOAP/API-based integrations.
• Experience handling integration failures, data sync issues, authentication/connectivity issues, and production incidents.
• Strong understanding of ITSM processes such as Incident, Problem, Change, Request, and Service Catalog.
• Experience supporting enterprise ServiceNow environments with minimal supervision.
• Strong troubleshooting and problem-solving skills.
• Good communication skills and ability to work directly with business and technical stakeholders.
• Should be comfortable taking ownership of the existing integration landscape and upcoming Jira and PagerDuty integration work.
• Note
- Key primary module required in HRSD. ITSM scripting + integrations + CMDB/Discovery Thanks & Regards, Amar Kondru Talent Acquisition Specialist Buxton Consulting [email protected] Cell: +91
- (phone hidden) Connect with me: https://www.linkedin.com/in/amar-k-739999228/ www.buxtonconsulting.com

📌 ServiceNow Developer (Hyderabad)
🏢 Buxton Consulting
📍 Hyderabad