Location: Chembur, Mumbai
Company: Sanjeevan For Perfect Eyesight
Role Overview
We are looking for a proactive and well-spoken Sales Representative who will primarily handle outbound and inbound calls to generate appointments, while also assisting with front desk and reception duties during clinic hours. This role is ideal for someone who enjoys interacting with clients, understands wellness services, and can confidently convert inquiries into bookings.
Key Responsibilities
Appointment Generation (Primary Role)
Call leads from database, WhatsApp, and inquiries to convert them into confirmed appointments
Handle incoming calls and explain Nuvana’s treatments confidently
Follow up with:
Old leads
Missed consultations
Interested but non-converted clients
Maintain daily call logs and conversion tracking
Ensure appointment slots are efficiently filled
Client Communication
Understand client concerns and guide them toward suitable consultations
Build trust and communicate the value of Nuvana’s treatments
Handle WhatsApp and SMS communication professionally
Share basic treatment information (without overpromising)
Coordination & Support
Work closely with marketing team for lead follow-ups
Coordinate with therapists and doctors for scheduling
Ensure a premium client experience from first interaction
Candidate Requirements
1–3 years experience in sales, telecalling, or clinic/hospital front desk
Robust communication skills in English, Hindi
Confident, persuasive, and customer-focused personality
Basic understanding of health, wellness, or beauty industry preferred
Comfortable using CRM, WhatsApp, and calling tools