Hiring: CRM Role

Location: Tardeo, Mumbai

Salary: Up to ₹40,000

Role Overview

We’re looking for a CRM Executive to manage solid relationships with distributors, dealers, retailers, and key customers. The role involves handling queries, coordinating orders, resolving complaints, and ensuring smooth pre/after‑sales support while maintaining accurate records in the CRM system.

Key Responsibilities

Customer relationship management — Build long‑term ties with distributors, dealers & customers.
Order coordination — Track orders, follow up on deliveries, and ensure timely updates.
Complaint handling — Register, resolve, and coordinate warranty/replacement requests.
CRM database management — Update profiles, maintain records, generate reports.
Sales support — Assist with quotations, documentation, campaigns, and product launches.




After‑sales service — Handle warranty/service requests and collect feedback.
Reporting — Prepare daily/weekly/monthly reports and track retention metrics.

Skills & Qualifications
Bachelor’s degree.
2–4 years in CRM, customer support, or sales coordination.
Solid communication, problem‑solving, and follow‑up skills.
Proficiency in MS Office & Excel.
Experience in mobile accessories, electronics, FMCG, or consumer durables preferred.

Pay: Up to ₹40,000.00 per month

Application Question(s):
Are you ok with the job location Tardeo, Mumbai, Maharashtra?
Which state is your native place?
Are you ok with the offered salary package of (Still 40k depends on interview )?

Work Location: In person

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