Job Location: Wayanad
Industry: Hospitality – Hotel & Resort
Experience: Freshers and Experienced Candidates Can Apply

We are looking for a friendly, qualified, and customer-oriented Receptionist to join our hotel/resort team. The candidate will be responsible for handling guest check-ins and check-outs, managing reservations, attending guest enquiries, and ensuring a smooth and pleasant guest experience.

Key Responsibilities
Welcome guests and provide professional customer service.
Handle guest check-in and check-out procedures.
Manage room reservations, bookings, and cancellations.
Answer phone calls, WhatsApp messages, and guest enquiries.
Maintain guest records and update booking details in the hotel ERP system.
Coordinate with housekeeping and other departments to ensure rooms are ready on time.
Handle guest complaints and resolve issues professionally.
Maintain accurate billing, payment, and cash records.
Respond to online booking enquiries and assist guests with their requirements.




Support the team in maintaining hotel standards and guest satisfaction.

Requirements
Valuable communication skills in English and Malayalam.
Basic computer knowledge.
Valuable customer service and interpersonal skills.
Positive attitude, professional behaviour, and willingness to learn.
Ability to work in shifts.
Previous hotel or resort experience will be an advantage.
Freshers with valuable communication skills can also apply.

Salary

Salary will be based on experience, communication skills, and performance.

What We Offer
Opportunity to work in the hospitality industry.
Growth opportunities opportunities.
Professional working setting.
Training and development for suitable candidates.

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:
Food provided

Work Location: In person

📌 Receptionist/administrator Wayanad
🏢 KM Group
📍 Wayanad