Job Summary

The Support Operations Engineer plays a crucial role in ensuring the seamless operation of network systems by developing, maintaining, and enhancing SDWAN and Wireless WLAN (Cisco) solutions. This position is essential for delivering high-quality technical support and operational excellence, contributing to the overall efficiency of our IT infrastructure.

Key Responsibilities
Develop And Implement Sdwan Configurations And Solutions Using Cisco Technologies To Enhance Network Performance And Reliability.
Maintain And Troubleshoot Existing Wireless Wlan (Cisco) Installations, Resolving Issues To Ensure Uninterrupted Service And User Satisfaction.
Collaborate With Clients To Gather Current Requirements And Develop Features That Meet Their Operational Needs Within The Sdwan Framework.




Create And Maintain Comprehensive Documentation For Network Configurations, Troubleshooting Procedures, And Operational Guidelines.

Skill Requirements
Basic Understanding Of Sdwan Technologies And Wireless Wlan (Cisco) Operations.
Familiarity With Network Troubleshooting Tools And Methodologies.
Robust Problem-Solving Skills And Attention To Detail.
Fundamental Knowledge Of Network Protocols And Configurations.

Must Have Skill

Network LAN/WAN mgmt,Software-Defined Networking Wide Area Network (SD-WAN),Cisco Unified Wireless Networking

Valuable to Have Skill

Other Requirements
Optional Certifications: Cisco Certified Network Associate (Ccna) Or Relevant Sdwan Certification

📌 Junior Network Technical Support Engineer K Youth Program Mysuru
🏢 HCLTech
📍 Mysuru