Job Description:

Job Summary:

We are seeking a courteous and professional candidate to join Archish. As the first point of contact for patients and visitors, you will play a vital role in delivering excellent customer service, managing front office operations, and ensuring the smooth flow of administrative activities.

JOB DESCRIPTION – ROLES AND RESPONSIBILITIES
Greet and assist patients, visitors, and vendors in a warm and skilled manner.
Manage appointment scheduling, rescheduling, and cancellations both in person and via phone/email.
Maintain and update patient records in the system with accuracy and confidentiality.
Handle incoming and outgoing calls, emails, and inquiries efficiently.
Process billing, payments, and issue receipts as needed
Manage front desk inventory, stationery, and cleanliness of the reception area.
Manage Patient records, data entry, feedback collection and feedback analysis.

QUALIFICATION




1 year of experience as a People relations executive, front desk executive, receptionist, or customer service representative in a hospital or related sector
Excellent verbal and communication skills
Robust organizational, interpersonal, and problem-solving skills
Ability to multitask and remain calm in a quick-paced environment
Basic understanding of medical terminology and procedures (preferred)
Fluent in English and Kannada.

Job Types: Full-time, Permanent

Benefits:
Health insurance
Paid sick time
Provident Fund

Schedule:
Day shift

Job Types: Full-time, Permanent

Work Location: HSR Layout, Bangalore

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:
Health insurance
Paid sick time
Provident Fund

Work Location: In person

📌 Front Desk Executive Hsr Layout
🏢 Archish Fertility & IVF
📍 HSR Layout