Industry: Automobile Dealership
Experience: Prior experience in an automobile dealership is preferred.
Job Responsibilities:
Handle customer inquiries and maintain solid customer relationships.
Make follow-up calls to customers regarding sales, service, and feedback.
Coordinate customer appointments, test drives, and service bookings.
Conduct customer satisfaction and feedback calls.
Maintain customer databases and update CRM records.
Address customer queries and coordinate with the Sales and Service teams.
Support customer retention activities and improve customer satisfaction.
Required Skills:
Positive communication and telephone-handling skills.
Customer-focused approach with positive interpersonal skills.
Prior automobile dealership experience preferred.