ROLES and RESPONSIBILITIES -

Zonal HR Coordination & Execution

- Act as the central coordination point for all HR activities across the zone.
- Ensure smooth communication and follow-ups between Zonal HR, State HR, Regional HR, and HO teams.
- Track execution of zonal HR initiatives and ensure timely closure across regions.

HR MIS, Data Tracking & Reporting

- Compile, consolidate, and validate zonal-level HR MIS including hiring, attrition, FnF, attendance, engagement, and manpower data.
- Publish periodic HR dashboards and trackers for Zonal HR review.
- Ensure data accuracy, completeness, and adherence to defined reporting timelines.

Hiring & Manpower Coordination

- Coordinate hiring plans across regions and track hiring budget vs actuals at zonal level.
- Monitor onboarding, confirmations, transfers, and exits, and flag delays or deviations.
- Support timely closure of FnF cases through regular follow-ups with regional teams.

Governance, Compliance & Control

- Track compliance with HR policies, statutory requirements,



and internal guidelines across the zone.
- Support audits, inspections, and reviews by providing HR data, records, and documentation.
- Escalate risks, policy deviations, or governance issues to Zonal HR in a timely manner.

Employee Engagement & Field Connect

- Coordinate zonal and state-level employee engagement initiatives.
- Support scheduling and coordination of region and branch visits for Zonal HR.
- Act as a bridge between field HR teams and Zonal HR for issue resolution and feedback.

Stakeholder & Communication Management

- Ensure structured communication of HR guidelines, circulars, and initiatives from HO/Zonal HR to the field.
- Maintain trackers for action points, reviews, and follow-ups arising from meetings and audits.
- Provide administrative and coordination support to Zonal HR for effective decision-making.

📌 Zonal HR Coordinator - Microfinance (Ludhiana)
🏢 Satin Creditcare Network
📍 Ludhiana