We are seeking a highly articulate and result-oriented Customer Support Associate to join our dynamic BPO operations team.
Handle customer service, resolving user queries efficiently, and maintaining high-performance standards for social media escalation for a Ecommerce Giant.
This role requires an experienced professional with a proven track record in the BPO sector, excellent communication skills, and robust typing capabilities.
Key Requirements & Eligibility Criteria
- Experience: Minimum 1 year of continuous BPO experience is mandatory.
- Graduation mandate
- Language Proficiency: Versant 5
Candidates must successfully explicit a multi-stage evaluation process to qualify for the role: [HR Screening] [Psychometric / Aptitude Assessment] [Versant Level 5 Test] [Operations Interview] [Client Round]
Work from Office
- Shift Timings: 24/7 rotational shifts with 1 rotational week-off.
- Transportation: No standard company transportation provided. Cab facilities will be provided exclusively during odd hours (night shifts).
Compensation
- CTC: Up to 30,000/- per month
Contact : Samiksha - (phone hidden)
Sumaiya - (phone hidden)
Neelam - (phone hidden)
Kiran - (phone hidden)
📌 Walkin - Fluent English & Hindi - Social Media Support - Voice (Bengaluru)
🏢 STARTEK Aegis Customer Support Services
📍 Bengaluru
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