04 Nov
|
Tech Mahindra
|
Noida
04 Nov
Tech Mahindra
Noida
International Customer Support (Chat / Voice / Blended)
Minimum 6 months experience
Noida
Work From Office
- Working Days: 5 Days a Week
- Shifts: Rotational
- Cab: Both-side cab facility
- Lucrative Salary Based on Experience and Additional Benefits.
Key Responsibilities
- Handle customer queries and concerns through calls/chat professionally.
- Provide clear, step-by-step resolutions to customers.
- Maintain a positive and customer-centric communication style.
- Ensure high customer satisfaction and service quality.
- Maintain accurate records of customer interactions.
- Identify customer requirements and provide appropriate solutions.
- Adapt quickly to new processes, tools, and technologies.
- Follow defined processes, quality standards, and compliance guidelines.
- Manage multiple chats efficiently while maintaining accuracy.
Required Skills
- Excellent verbal and written English communication.
- Good typing speed and accuracy.
- Strong grammar, comprehension, and sentence formation.
- Good customer-handling and problem-solving skills.
- Solid attention to detail.
- Ability to multitask and work under pressure.
- Positive, polite, and professional approach.
Salary package will depends on experience and skills . Interview details -
Walkin
Time- 10:30 AM - 2 PM
Basement area, Tower C, Embassy Business Park, Noida 62, Uttar Pradesh. Near Metro Station- Noida Electronic City.
Regards,
Recruitment Team
📌 Walk-in || Tech Mahindra Walkin Interview For International Process (Noida)
🏢 Tech Mahindra
📍 Noida