Job highlights

- Graduate/UG with 1 year BPO experience and excellent communication skills
- Handle customer queries via calls, WhatsApp, chat, and email; resolve complaints; update CRM; coordinate with teams

Hi, We are Hiring for Leading ITES Company In Gurgaon for Customer Support Role

Daily Walk-in @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3)

Landmark : Near Hotel Nirulas

Walk-in Time : 11 am to 3 Pm To Apply for this Job Role:

WhatsApp Your CV @ (phone hidden)

Or, Call Our HR Team at the Number Mentioned Below:

Rishika (phone hidden)

Shweta (phone hidden)

Hasmeet (phone hidden)

Anu (phone hidden)

Mahima (phone hidden)

JOB LOCATION & SALARY

GURGAON

1: Graduate/UG with min 1 Year Exp in BPO

2: Candidate Must Not Have Any Exams in the Next 6 Months

3: 24x7 Shifts

4: 5 Days Working

5:



Both Side Cabs

6: Excellent Communication Skills

7: Immediate Joiners Preferred

Job Responsibilities

- Handle customer queries through calls, WhatsApp, chat, and email.
- Provide accurate information about products and services.
- Resolve customer complaints and issues in a qualified and timely manner.
- Follow up with customers to ensure proper resolution.
- Maintain records of customer interactions and update details in CRM/software.
- Coordinate with internal teams for issue resolution.
- Maintain a positive and customer-friendly attitude.
- Achieve assigned customer service and response-time targets.

📌 Walk-in || Sr Associate : 4.8 LPA : International Voice Support : Grads & UG (New Delhi)
🏢 Outpace Consulting Services
📍 New Delhi