Immediate Joiner only
Role & responsibilities:
- Loan Servicing experience is must while Collections experience is good to have.
- UK experience is nice to have, within Motor/Asset Finance/Lending would be preferred.
- Experience of working within a regulated, banking or financial services workplace is desirable.
- Processing nonvoice casework allocated via queues/work items. Following approved SOPs, checklists. Maintaining clear, factual, auditready case notes.
- Escalating exceptions, breaches, or unclear cases to SMEs / UK onshore.
Preferred candidate profile :
- Excellent verbal and written communication, resilience, empathy. The ability to deliver an excellent customer service through different communication channels e.g. email, letters.
- Experience of working within a regulated, banking or financial services environment is desirable.
📌 Walk-in || Loan Servicing Specialist (Pune)
🏢 Wipro
📍 Pune