Job Summary

Senior Consultant-FS-Business Consulting PI-CNS - BC - Marketing Sales & Service - Mumbai

Responsibilities

Technical Excellence
Demonstrated expertise in business analysis across digital and multi-channel banking settings, with a focus on channel strategy and performance. Hands-on experience in mobile banking product analysis, including requirements definition, feature prioritization, and process optimization. Proficient in mapping and analyzing end-to-end customer journeys to identify pain points, drop-offs, and opportunities for digital improvement. Solid general consulting capabilities in structuring problems, conducting analysis, and translating findings into actionable recommendations. Skilled in applying data-driven insights to marketing, sales, and service processes to enhance customer engagement and operational efficiency.

Requirements
Bachelor of Technology in Computer Science




Business Analysis (3+ years)

What we look for

People with the ability to work in a cooperative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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