We are seeking a Customer Support Executive to join our growing STAAH team. The role is non-technical but requires a positive understanding of using technology, excellent problem-solving skills, and strong communication abilities. You will be responsible for onboarding new clients, managing customer interactions, and ensuring seamless coordination between internal teams.

This is a excellent chance for someone who is customer-driven, tech-comfortable, eager to learn, and looking to grow in the hospitality technology sector.

Key Responsibilities
Onboard new clients and ensure a smooth setup of STAAH services.
Act as the first point of contact for all customer inquiries.
Coordinate with the Partner Services and Sales team within India to resolve client needs.
Upsell and cross-sell STAAH products to existing customers.
Communicate effectively with clients through phone calls, emails, and business updates.




Follow up on client payments and maintain accurate records.
Provide solutions and ensure timely resolution of customer issues.
Maintain a high level of customer satisfaction and build long-term relationships.

Requirements
Graduate degree or equivalent qualification preferred.
6 months experience in customer service, client servicing, or customer support roles. Fresher can apply
Good command over English (verbal & written).
Ability to use technology comfortably (MS Office, email, CRM tools, etc.).
Strong problem-solving and analytical skills.
Positive attitude with a strong drive to learn and grow.
Ability to multitask and work effectively under deadlines.

Job Type: Full time

Pay: ₹18,000.00 - ₹28,000.00 per month

Work Location: In person

📌 Customer Support Executive Goa Based Candiates Only (India)
🏢 Rubiq Solutions
📍 India