Job Summary

Zivanta Banquet is looking for a well-presented, confident, and customer-oriented Front Office Executive to manage front desk operations and ensure a warm, professional welcome for guests, clients, and visitors. The candidate will be responsible for handling guest inquiries, calls, visitor coordination, and administrative support while maintaining high standards of hospitality and customer service.

Key Responsibilities
Welcome and greet guests, clients, and visitors professionally.
Handle incoming calls, inquiries, and guest requests efficiently.
Manage guest appointments, meeting schedules, and visitor records.
Coordinate with the Sales, Operations, Banquet, and Administration teams.
Provide information regarding banquet facilities, events, bookings, and services.
Assist guests with queries, complaints, and service-related concerns.
Maintain front desk records, registers, and daily reports.




Ensure the reception area remains clean, organised, and presentable.
Support event-day guest coordination and ensure smooth communication between departments.
Maintain skilled hospitality standards and ensure a positive guest experience.

Required Skills & Qualifications
Excellent communication and interpersonal skills.
Pleasant personality with a professional and presentable appearance.
Positive command of English and Hindi.
Basic computer knowledge (MS Office, Excel, email).
Strong coordination and multitasking abilities.
Customer-handling and problem-solving skills.
Ability to work in a hospitality and banquet workplace.
Smart, punctual, responsible, and detail-oriented.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Front Office Assistant Faridabad (India)
🏢 Zivanta
📍 India