Job Description:

Provide L3 production support for Java-based enterprise applications.

Troubleshoot complex application issues, identify defects and implement effective resolutions.

Analyse Java application logs, debug errors and investigate production failures.

Write and execute SQL queries to investigate database issues, validate data and resolve discrepancies.

Perform Root Cause Analysis (RCA) for recurring incidents and recommend permanent solutions.

Handle critical production incidents and ensure timely resolution in accordance with SLA requirements.

Monitor application performance, identify bottlenecks and support system stability.

Coordinate with development, database, infrastructure and business teams for issue resolution.

Analyse application data and production trends to identify recurring issues and improvement prospects.

Maintain incident documentation, technical reports and knowledge base articles.

📌 Javasupport Maharashtra
🏢 Acme Services
📍 Maharashtra