Voice Customer Service Executive (Mumbai)

Voice Customer Service Executive (Mumbai)

04 Nov
|
FutureHeights Training and Consultant
|
Mumbai

04 Nov

FutureHeights Training and Consultant

Mumbai

: International Voice Process Executive

Location: Mumbai (Vikhroli) & Pune (Magarpatta)

CTC: 4.5 LPA - 6.5 LPA

Work Mode: Work From Office (WFO)

Shifts: 24x7 Rotational Shifts

Advantages: Two-Way Cab Facility

About the Role

We are looking for experienced and enthusiastic professionals to join our International Voice Process team. The ideal candidate should possess excellent communication skills, customer-centricity, and prior experience in handling international customers.

Eligibility Criteria

Minimum 1 year of International Voice Process experience

HSC (12th Pass) is mandatory

Excellent verbal communication skills in English

Comfortable working in rotational shifts

Immediate joiners preferred

Key Responsibilities

- Handle customer interactions through inbound/outbound voice support.
- Resolve customer queries professionally and efficiently.




- Deliver exceptional customer service while meeting quality standards.
- Maintain accurate records of customer interactions.
- Adhere to process guidelines and performance metrics.

Selection Process 1 HR Screening

2 Versant Assessment (Minimum Score: 58+)

3 Typing Test

4 Operations Round

Application Details

Interested candidates can share

- Updated Resume
- Current CTC
- Expected CTC
- Notice Period
- Current Location

Apply Now and kickstart your career with a leading international customer support team! Apply -

Whats App At -

Jahnvi - 84476 21626

Shubham - (phone hidden)

Riya - 92897 36626

Please share ur CV at above whats app numbers.

Thanks

Shubham

📌 Voice Customer Service Executive (Mumbai)
🏢 FutureHeights Training and Consultant
📍 Mumbai

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