04 Nov
|
Outpace Consulting
|
Gurugram
04 Nov
Outpace Consulting
Gurugram
International Non-Voice Process – Gurgaon
Job Title: International Chat Support Executive (Non-Voice Process)
Location: Gurgaon, Haryana
Job Type: Full-Time | Work from Office
Salary: ₹18,500 – ₹25,000 per month (In-Hand)
Experience: 0–1 Year
Qualification: Graduate / Undergraduate
We are hiring enthusiastic and customer-focused candidates for an International Non-Voice Process in Gurgaon. The role involves assisting international customers through chat, resolving their queries, and ensuring a positive customer experience.
Candidates with prior international chat BPO experience are preferred. Freshers with excellent communication skills and a willingness to learn are also welcome to apply.
Key Responsibilities
- Handle customer queries through chat and provide accurate, timely resolutions.
- Maintain qualified and effective written communication with international customers.
- Understand customer concerns and provide appropriate solutions.
- Ensure customer satisfaction while maintaining quality standards.
- Follow company policies and process guidelines.
Key Requirements
- 0–1 year of experience in international chat or non-voice BPO processes preferred.
- Freshers with good communication skills can also apply.
- Good verbal and written communication skills.
- Strong customer handling and problem-solving abilities.
- Comfortable working in rotational shifts.
- Immediate joiners preferred.
Salary & Benefits
- Attractive in-hand salary of ₹18,500 – ₹25,000 per month.
- Both-side cab facility or travel allowance.
- Opportunity to gain experience in an international customer support process.
- Full-time employment with a professional work environment.
Additional Information
- Work Location: Gurgaon
- Shift: Rotational shifts
- Joining: Immediate joiners preferred
- Transport: Both-side cab / Travel Allowance
Interested candidates can apply through Indeed or contact us via WhatsApp for further details. (phone hidden)
Pay: ₹18,500.00 - ₹32,000.00 per month
Benefits
- Commuter assistance
- Flexible schedule
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 Voice and Non voice BPO Process (Gurugram)
🏢 Outpace Consulting
📍 Gurugram