Job Title: Customer Service executive/Sr executive Job
Location:
Mumbai
Job Type
Contract
Key Responsibilities
Actioning promptly on the customer complaints/requests/queries by maintaining the SLA.
Followup with internal teams to ensure the timely response to the customer case.
Excel skills required (Pivot tables, VLOOKUP, HLOOKUP)
Requirements:
-Requires basic analytical skills -Hands on experience in CRM system under customer service and preferably experience in financial services with knowledge of loans.
📌 Customer Support Executive Mumbai
🏢 PayU Payments
📍 Mumbai
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