Sales Executive (Hospitality, B2C Inside Sales)

Location: Gandhinagar, Gujarat. Office based, full time, US shift.

Reports to: Head of Hospitality Revenue and Operations

About the role

You will sell stays, packages and experiences for Amrit Ocean Resort, a luxury wellness resort in Florida, directly to US guests. This is a hands-on, phone-first selling role. You will find the right prospects, call them, build rapport, and close bookings yourself. It is not a supervisory position. If you are a natural closer who enjoys the phone, we will train you on the hospitality side.

What you will do
Generate leads and identify the right prospects from web enquiries, abandoned bookings, past guests, event enquiries and your own outreach
Make outbound and cold calls to prospects, and follow up persistently until you reach a decision
Handle inbound enquiry and reservation calls and convert them into confirmed bookings
Sell rooms, suites, spa and wellness packages, retreats, dining and, where assigned, residences
Upsell room categories, length of stay and add-on services on every call
Log every call, lead and booking in the CRM with the correct source code
Meet daily and monthly targets for calls, conversion and revenue
Pass guest feedback and service issues to the team lead so they reach the property





Requirements
Experience in outbound or cold calling, telesales, inside sales, lead generation, or telecalling/headhunting-style outreach. This could be in any industry, such as travel, real estate, education, insurance, banking, telecom, e-commerce or recruitment
A proven record of meeting or beating individual sales, calling or conversion targets
Comfort with B2C selling: talking to individual customers, understanding their needs, handling objections and closing the sale
Transparent, confident spoken English suitable for calls with US customers
Resilience, a persuasive and friendly phone manner, and robust follow-through
Willingness to work US shift hours, including weekends on rotation

Experience level: Entry level to 3 years. Robust freshers with calling or sales internship experience and excellent communication skills are welcome.

Nice to have (not required)
Experience selling to US, UK or international customers by phone
Experience in hospitality, travel, wellness or luxury or high-ticket sales
Familiarity with a CRM, or a reservations system such as Opera or SynXis
Experience in recruitment or headhunting, where sourcing, outreach and persuasion are core skills

📌 Sales Executive Hospitality,c Inside Sales Gandhinagar
🏢 Bizaccounting Support
📍 Gandhinagar