We are looking for a motivated and customer-focused Customer Success Executive to build strong customer relationships and ensure a positive customer experience. The ideal candidate should have valuable communication skills, a problem-solving mindset, and a willingness to help customers.

Responsibilities
Communicate with customers via phone, email, or chat.
Understand customer needs and provide appropriate solutions.
Handle customer inquiries, complaints, and feedback professionally.
Maintain positive customer relationships and ensure customer satisfaction.
Follow up with customers and coordinate with internal teams.
Maintain accurate customer records and service reports.

Requirements
Positive verbal and written communication skills.
Educational Qualifications
Minimum qualification: 10th or 12th pass.
Freshers are welcome to apply.
Good communication skills in Odia and Hindi are required.
Basic computer knowledge is preferred.
No prior work experience is required.




Basic computer knowledge and familiarity with email and online tools.
Strong interpersonal and problem-solving skills.
Ability to work independently and as part of a team.
Freshers are welcome to apply.
Language Requirements
Odia: FluentCandidates should be able to communicate clearly with customers in Odia and Hindi, understand their concerns, and provide helpful support.
Hindi: Positive verbal communication
English: Basic communication skills preferred
Job Type: Full-time / Part-time
Work Mode:
Hybrid
Experience:

Freshers and experienced candidates can applySalary: Based on skills and experienceJoin our team and help us deliver excellent customer service and build lasting customer relationships.

Pay: ₹8,000.00 - ₹12,000.00 per month

Benefits:
Flexible schedule
Work from home

Work Location: Hybrid remote in Mayurbhanj District, Odisha

📌 Customer Success Executive Mayurbhanj (India)
🏢 The Knowledge Academy
📍 India