Key Responsibilities
Manage IT operations, team priorities, user support, and escalations; take ownership of service availability and issue resolution.
Manage IT budgets, procurement, assets, licenses, and vendors; deliver infrastructure upgrades and migrations.
Perform hands-on deployment, administration, patch management, and troubleshooting across Windows and Linux settings, including endpoints, servers, and virtual machines, with working knowledge of macOS administration and support.
Configure and troubleshoot switches, routers, firewalls, Wi-Fi, VPNs, VLANs, DNS, and DHCP.
Administer cloud services, email, user identities, MFA, and access permissions; manage employee onboarding and offboarding.
Investigate outages, monitor infrastructure,



verify backups, test restores, and maintain recovery procedures and configuration records.
Apply endpoint protection, encryption, least-privilege access, and vulnerability fixes; coordinate security incidents and audit actions with the security team.
Enable protected AI adoption through approved tools, data-sharing controls, and permission reviews; address AI-enabled phishing and impersonation with the security team and adapt IT practices as threats evolve.

Location - Bangalore , Pune , Kolkata , Indore

📌 It Manager Kolkata (India)
🏢 Kriyalogic
📍 India