Job Title: Virtual Relationship Manager (VRM)

Job Overview: We are hiring Virtual Relationship Managers to manage customer relationships through digital channels. This role is ideal for fresh graduates eager to start a career in banking sales. You will engage with customers, understand their financial needs, and promote relevant banking products while ensuring a seamless digital experience.

Key Responsibilities:
Connect with assigned customers as per defined contact policies
Deliver high‑quality digital banking experiences
Understand customer requirements and recommend suitable products
Handle inbound/outbound calls and resolve queries within timelines
Promote digital banking services for customer convenience
Maintain accurate records in CRM systems
Address and resolve customer complaints effectively
Build long‑term customer relationships to ensure retention
Achieve assigned sales and portfolio targets
Cross‑sell and up‑sell banking products (TPP, Assets, Cards, etc.)




Profile customers to identify sales prospects
Ensure compliance before offering products
Process customer requests and transactions accurately
Adhere to banking policies, regulatory norms, and internal guidelines

Eligibility Criteria:
Qualification: Graduate (any stream except B.Tech/BE)
Experience: Freshers can apply (0–1 year preferred)

Key Skills Required:
Basic knowledge of banking and financial products
Solid verbal and written communication skills
Customer‑focused approach with sales and persuasion abilities
Basic computer and CRM knowledge
Ability to build and maintain customer relationships

Language Requirement:
Fluent English (mandatory)
Proficiency in any one: Hindi / Tamil / Malayalam / Kannada

Pay: ₹16,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Virtual Relationship Manager Whitefield
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📍 Whitefield