We are looking for motivated individuals to join our growing team as Customer Support Associates for a leading domestic banking process. This is an excellent prospect for graduates who are fluent in Hindi and possess conversational English skills to start a career in the banking sector.

Position Overview
Role : Customer Support Associate (Voice Process)
Sector : Banking / BFSI
Shift : Day Shift / Rotational Day Shifts

Key Responsibilities
Assist customers over the phone with banking-related queries (account balance, fund transfers, card services, etc.).
Provide clear and accurate information regarding bank products and services.
Resolve customer complaints and issues with a polite and professional attitude.
Update customer records accurately in the internal database.
Meet daily service quality and productivity targets.
Education : Any Graduate (mandatory).
Language Skills :
Hindi : Fluent (Ability to explain complex terms clearly).
English :



Average/Conversational (Ability to understand and speak basic sentences).
Local Language : Knowledge of the local regional language is a significant advantage.
Skills :
Good listening and communication skills.
Basic computer knowledge (Typing and MS Office).
Patient and customer-centric approach.

Perks & Benefits
Stable Career : Work with one of India’s reputable banking processes.
Training : Comprehensive product and process training provided.
Growth : Internal job posting (IJP) opportunities for career advancement.
Environment : Skilled and supportive workplace culture.

Pay: ₹14,000.00 - ₹21,000.00 per month

Perks :
Provident Fund

Education :
Bachelor's (preferred)

Language :
Hindi (required)
English (required)

Work Location: In person

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