Key Responsibilities :
Greet patients, visitors, and staff in a courteous and professional manner :
Answer phone calls and direct inquiries to appropriate departments :
Register patients and update personal and insurance information :
Schedule appointments and manage patient records :
Handle billing inquiries and collect payments when required :
Maintain confidentiality of patient information in compliance with hospital policies :
Coordinate with medical staff to ensure efficient patient flow :
Maintain a clean and organized reception area
Qualifications :
High school diploma or equivalent (additional certification is a plus) :
Previous experience in a hospital or medical office preferred :
Strong communication and interpersonal skills :
Basic computer skills and familiarity with medical record systems :
Ability to multitask and work in a fast-paced environment
Work Environment :
Open to working rotational shifts, including morning, evening, and night duty. :
Adaptable with rotational shifts (morning, evening, and night). :
Available to work on a rotating schedule that includes morning, evening, and night shifts.