Project Role: Application Support Engineer
Project Role Description: Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills: Microsoft SQL Server Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required

Educational Qualification: 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications.

The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a agile environment.

Roles & Responsibilities:

- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.




- Collaborate with cross-functional teams to ensure seamless integration and support of business applications.
- Document troubleshooting steps and resolutions to build a knowledge base for future reference.
- Monitor system performance and proactively identify potential issues before they impact business operations.
- Assist junior team members by sharing knowledge and providing guidance on complex issues.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in Microsoft SQL Server Administration.
- Experience in managing database performance, tuning, and optimization.
- Strong understanding of backup and recovery techniques for database systems.
- Ability to troubleshoot and resolve database connectivity and security issues.
- Familiarity with scripting and automation to streamline routine database tasks.

Additional Information:

- The candidate should have minimum 3 years of experience in Microsoft SQL Server Administration.
- This position is based at our Bhubaneswar office.
- A 15 years full time education is required.

📌 Application Support Engineer (Bhubaneswar)
🏢 Accenture
📍 Bhubaneswar