Job description: Summary: We are looking for a proactive and client focused Customer Success Executive to manage onboarding, client communication, account health, and relationship management across multiple products and communication channels

Key Responsibilities Area:
Client Onboarding & Success Management
Handle complete client onboarding, requirement understanding, and success journey planning
Conduct onboarding sessions product walkthroughs, and training demos
Build trusted relationships and act as a strategic partner to clients
Ensure smooth information transfer between tech-team, and customers
Coordinate closely with internal teams including Development, QA, Sales, Product & Support
Positive understanding of E-commerce platforms




Adaptable to work in extended hours / evening calls based on client geography & project need
Basic knowledge of AI to optimise the quality of work.
Excellent English communication (verbal & written) Must be explicit, confident, and client facing
Strong presentation & storytelling ability
Data-driven mindset with logical thinking & problem solving attitude
Experience working with international customer
Ability to handle multiple clients & multitask efficiently

Pay: ₹30,000.00 - ₹45,000.00 per month

Work Location: In person

📌 Customer Success Executive Ahmedabad
🏢 Biztech Consulting E Solutions
📍 Ahmedabad