Job Summary

Key Responsibilities
Respond to customer inquiries and provide accurate information about products or services.
Resolve customer complaints in a professional and timely manner.
Maintain customer records and update information in the system.
Follow up with customers to ensure their issues are resolved.
Escalate complex issues to the appropriate department when necessary.
Maintain high customer satisfaction levels.
Meet response time and service quality standards.

Required Skills :
Excellent communication and interpersonal skills
Robust problem-solving ability
Customer-focused attitude
Ability to work under pressure and handle multiple queries

Qualifications :
Minimum 12th Pass / Graduate in any discipline :
Experience in customer service, call center, or support roles preferred

Working Hours
As per company shift timings (Day / Rotational shifts)

Salary
As per industry standards + performance incentives (if applicable)

Additional Requirements
Good listening and communication skills
Polite and qualified behavior
Ability to work in a team workplace

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Customer Service : Voice Process Nashik
🏢 QTONET PRIVATE
📍 Nashik