Job Title: Customer Care Executive - International Process

Location : Mansarovar, Jaipur Organization : Reputed Multinational Company Compensation : ₹27,000 - ₹34,000 CTC + Performance-Based Rewards + Transportation Support Shift Timing : Rotational / Night Shift Work Schedule : 5.5 Days a Week

About the Role

Key Responsibilities
Attend and manage customer interactions through voice support channels.
Assist customers with service-related concerns, account information, transactions, and general inquiries.
Deliver prompt and accurate solutions while maintaining service quality standards.
Record and update customer information and interaction details in the system.
Follow company policies and operational guidelines during every customer interaction.
Achieve individual and team performance targets related to quality, productivity, and customer satisfaction.
Build positive customer relationships through qualified and courteous communication.
Undergraduate or Graduate from any discipline.




Minimum 6 months of experience in an International Customer Service / Voice Support workplace preferred.
Freshers with exceptional spoken English and strong interpersonal skills may also apply.
Willingness to work in rotational and night shifts.
Robust listening, communication, and problem-resolution abilities.

Hiring Process
Initial Screening Round
Client / Operations Discussion

Employee Benefits
Shift-related allowances as per company policy.
Transportation support for eligible employees.
Statutory benefits including PF, ESI, and other applicable benefits.
Structured career progression opportunities.
Exposure to global customer service operations and international work culture.

Pay: ₹27,000.00 - ₹34,000.00 per month

Benefits :
Commuter assistance
Flexible schedule
Food provided
Health insurance
Leave encashment
Life insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Customer Care Executive Jaipur
🏢 Magpie
📍 Jaipur