Job highlights

- Managing high call volumes / email volumes and delivering exceptional quality services to our customers. Offering products such as flights,hotels,car rentals,and insurance. . 24 / 7 according to schedule Rotational (Night shifts are included)
- Preferred Requirements
- Competent quantitative skills (good in calculations). Ability to manage change and work under pressure.

Job Summary

Travel Agent - Schedule Change We are looking for enthusiastic and ambitious individuals who strive to succeed in a rapid-paced sales environment. You would be:

Responsibilities

- Reporting to the Team Lead to achieve goals
- Working in a state-of-the-art call center, as part of a dynamic customer support team
- Managing high call volumes/email volumes and delivering exceptional quality services to our customers
- Offering products such as flights, hotels, car rentals, and insurance.
- 24/7 according to schedule Rotational (Night shifts are included)

Requirements

- Should have at least one year of experience in a call center setting
- Excellent written and verbal communication skills in English
- Self-driven, proactive, and results-oriented
- Good attention to detail
- Well organized, persistent with multitasking skills
- Competent quantitative skills (good in calculations)




- Ability to manage change and work under pressure
- Communicate and work closely with other departments to remain current on any updates

Preferred Requirements

- Travel Industry knowledge is a plus.
- Exceptional customer service skills and sales abilities
- Ability to multi-task and work in a fast-paced work setting.

Diversity

At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.

Department

Customer Service

Location

Mumbai Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Travel Agent - Schedule Change (Mumbai)
🏢 Etraveli
📍 Mumbai