(JD) – Sales Consultant Trainee

Department: SalesDesignation: Sales Consultant TraineeIndustry: Automobile DealershipReports To: Sales Team Leader / Sales ManagerLocation: Chungath Sprise Hyundai

1. Job Purpose

To undergo structured training in automobile sales operations, product knowledge, customer handling, lead management, and sales processes. The Sales Consultant Trainee is expected to develop the necessary skills to independently handle customer enquiries, generate sales opportunities, and achieve assigned sales targets upon successful completion of training.
1. Key Roles & Responsibilities

A. Product Knowledge & Learning
- Learn Hyundai vehicle models, variants, features, specifications, and pricing.
- Understand vehicle comparisons and competitor products.
- Gain knowledge of vehicle financing, insurance, accessories, and extended warranty.
- Participate in product training sessions and sales development programmes.
- Develop the ability to explain vehicle features and benefits to customers.

B. Customer Handling
- Welcome and greet showroom visitors professionally.
- Understand customer requirements, preferences, and budgets.
- Assist customers in selecting suitable Hyundai models.
- Learn effective customer communication and sales presentation techniques.
- Support senior Sales Consultants and Team Leaders in handling customer enquiries.
- Maintain professional behaviour and ensure a positive customer experience.

C. Lead Generation & Follow-up
- Support the team in generating new customer enquiries.
- Make customer follow-up calls under the guidance of the Team Leader.
- Update customer details and enquiry status in the CRM system.
- Follow up on prospective customers and pending enquiries.
- Learn effective techniques for converting enquiries into bookings.

D.



Test Drive & Sales Process
- Assist in arranging customer test drives.
- Understand the complete sales process from enquiry to vehicle delivery.
- Learn booking procedures, documentation, and delivery coordination.
- Coordinate with Finance, Insurance, RTO, and Customer Care teams when required.
- Ensure proper handling of customer information and documents.

E. Target & Performance
- Work towards the training targets assigned by the Team Leader.
- Support the sales team in achieving monthly booking and retail targets.
- Improve individual sales skills and customer conversion abilities.
- Participate in daily sales meetings and performance reviews.
- Demonstrate continuous improvement in product knowledge and sales performance.

F. Discipline & Professional Conduct
- Maintain punctuality, attendance, and professional grooming.
- Wear the prescribed company uniform and ID card.
- Follow dealership policies, procedures, and Hyundai standards.
- Maintain good relationships with customers and colleagues.
- Perform other sales-related responsibilities assigned by the reporting manager.

1. Key Performance Indicators (KPIs)

- Product knowledge development.
- Number of customer enquiries handled.
- Customer follow-up effectiveness.
- Lead generation and enquiry conversion.
- Test drive coordination and participation.
- Training programme completion.
- Customer satisfaction and feedback.




- CRM updating and follow-up compliance.
- Achievement of assigned training targets.
- Readiness to independently handle sales activities.

1. Qualifications & Experience

- Minimum Plus Two / Graduate in any discipline.
- Freshers are welcome.
- Interest in automobile sales and customer relationship management.
- Basic computer knowledge.
- Valuable communication skills in Malayalam and English.
- Valid driving licence preferred.

1. Required Skills & Competencies

- Good communication and interpersonal skills.
- Positive attitude and willingness to learn.
- Customer-friendly approach.
- Basic negotiation and convincing skills.
- Confidence and presentation skills.
- Teamwork and coordination.
- Target-oriented mindset.
- Ability to learn product specifications and sales techniques.

1. Training & Evaluation

- The trainee will undergo structured on-the-job training under the supervision of the Sales Team Leader and Sales Manager.
- Performance will be reviewed periodically based on product knowledge, customer handling, lead follow-up, discipline, and sales performance.
- Successful completion of training and satisfactory performance will be considered for confirmation or designation as Sales Consultant, subject to management approval.

1. Performance Expectations

The Sales Consultant Trainee is expected to develop into an independent and productive Sales Consultant by acquiring strong product knowledge, customer-handling skills, and sales capabilities. The trainee must demonstrate commitment, discipline, continuous learning, and the ability to contribute to the overall sales objectives of the dealership. Pay: ₹10,000.00 - ₹15,500.00 per month

Benefits

- Flexible schedule

Work Location: In person

📌 Trainee Sales Executive (Nilamel)
🏢 Chungath Sprise Hyundai
📍 Nilamel