- ? Identify and reach out to customers with active loans who qualify for interest rate reduction.
- ? Initiate contact via calls, messages, or in-person meetings to explain potential savings and benefits.
- ? Analyze customer loan profiles and repayment history to determine eligibility for better rates.
- ? Educate customers on revised loan terms, EMI advantages, and long-term financial impact.
- ? Assist in documentation and processing of interest rate revisions or loan transfers.
- ? Build trust and rapport with customers to ensure satisfaction and loyalty.
- ? Collaborate with backend teams to ensure accurate processing and timely updates.
- ? Maintain detailed records of customer interactions, revised terms, and follow-ups.
- ? Achieve monthly targets for number of interest rate reductions and customer conversions.
📌 Telesales Executive (Chennai)
🏢 Credeals Advisory Service
📍 Chennai
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