Role & responsibilities
Telecaller
Handle customer inquiries and complaints, answer incoming calls, and provide excellent customer service. Make outbound calls to prospective clients, schedule clinic appointments based on their locality, guide clients to clinics, coordinate with departments, and follow up with clients to ensure a smooth experience.
Front Office executive ( Receptionist )
- Welcome and assist clients visiting the clinic.
- Handle incoming calls and customer enquiries.
- Schedule appointments and coordinate client visits.
- Guide clients regarding clinic services and procedures.
- Maintain client records, consultation forms, and documents.
- Coordinate with doctors, therapists, and internal teams.
- Support daily front office operations and assist the Branch Manager.
- Ensure a skilled and positive client experience.
Preferred candidate profile
International Voice process & Receptionist
Jagan HR
(phone hidden)
Vikram HR
73056 13334
📌 Telecalling Executive (Chennai)
🏢 VCARE
📍 Chennai