Role & responsibilities

- Make calls to potential customers to promote products or services.

- Explain product features, advantages, and pricing to generate interest.

- Persuade customers to make purchases or schedule appointments.

- Handle incoming calls, addressing customer inquiries, concerns, and complaints.

- Maintain accurate records of customer interactions in the database.

- Follow up with leads and existing customers to ensure customer satisfaction.

- Meet sales targets and contribute to team performance.

Preferred candidate profile

- Excellent communication and interpersonal skills to engage with customers effectively.

- Persuasive and confident attitude to drive sales and conversions.

- Basic computer skills for data entry, record-keeping, and database management.

- Active listening skills to understand customer needs and provide suitable solutions.

- Time management and multitasking abilities to handle multiple calls efficiently.

📌 Tele Counsellor For RICE Head Office (Kolkata)
🏢 Roys Institute Competitive Examination
📍 Kolkata