Job Requirements The Role

- Act as the bridge between business and technology across several retail divisions

- Own digital products, analytics, customer data and AI end to end

- Understand business needs, shape solutions, and make sure they are delivered and actually used

- Build solutions hands-on or lead vendor teams and interns

- Combine the roles of Business Analyst, Product Owner, Project Manager, Data &
- BI Lead and AI builder

- Work comfortably across stores, boardrooms and tech reviews

Key Responsibilities

- Techno-Functional Manager – Field Digital Transformation, Data &
- AI: Own field-facing digital products end to end to raise sales-force productivity

- Delivery: Run roadmap and sprint execution for predictable, high-quality releases

- Platform Health: Keep platforms stable and rapid, with fresh data and a reliable user experience

- BI &

- Analytics:

Build leadership dashboards and KPIs that give trusted, actionable insights

- AI &

- Innovation:

Design and build GenAI and agentic solutions that automate work and add business value

- Data Governance: Ensure data quality, privacy and compliance for customer master data

How Success Is Measured

- Active users %, retention and field CSAT

- Roadmap adherence, sprint predictability and production defects

- Uptime, load time and data freshness

- On-time dashboard delivery, dashboard usage and manual reports retired

- PoC-to-production conversion and measured business impact

- Reconciliation accuracy and compliance adherence

Key Interfaces

- External: Technology vendors, implementation partners, product and platform partners, consulting agencies

- Internal: Business teams, sales and field force, marketing, IT and digital, BI and analytics,



information security, PMO and leadership, data governance and privacy teams

Why Join Us

- Wide scope across products, data, customer master data and AI in several divisions

- Own a business-critical platform used daily by sales teams across India

- Direct visibility with CXO-level leadership

- Build AI that real users adopt, not just presentations
- A fast-track path to larger digital product and AI leadership roles

Work Experience

Ideal Candidate

- A high-potential techno-functional professional who bridges business and technology

- Understands application architecture, data and GenAI well enough to design solutions and challenge partners

- Can personally build AI prototypes and connect with field teams to drive adoption

Education &

- Qualifications

- B.E./B.Tech in Computer Science, IT, Data Science or a related discipline (MCA or equivalent also considered)

- MBA in Sales, Marketing, Systems or Analytics preferred

Experience

- 3–10 years across Product/Project Management, Business Analysis, BI &
- Analytics, Software Development or Digital Transformation

- Proven delivery of web/mobile applications with development teams, ideally including vendor management

- Hands-on experience building AI/ML or GenAI solutions; production deployment is a strong plus

- Retail, consumer or Sales Force Automation (SFA)



exposure preferred

Must-have Skills

- Data &
- BI:

SQL, Data Modeling, Data Warehousing, Tableau, Power BI

- AI &

- GenAI:

Python, Generative AI, Large Language Models (LLM), Prompt Engineering, RAG, AI Agents

- Customer Master Data: Master Data Management, Data Quality, Data Governance, deduplication

- Application &

- Cloud:

AWS, REST APIs, ReactJS, Node.js, Mobile app releases

- Delivery: Agile / Scrum, Product Management, Business Analysis, Requirements Management, UAT, Jira, Confluence

- Functional: Retail sales KPIs (target vs achievement, footfall, conversion, ATV, UPT, LFL growth)

Nice-to-have Skills

- Data: dbt, Datastage, Airflow, AWS Glue, Google Analytics (GA4), Mixpanel, CleverTap

- MDM/CDP tools: Informatica, Reltio, SAP MDG, Salesforce Data Cloud

- AI: LangChain / LangGraph, CrewAI, Amazon Bedrock, Azure OpenAI, vector databases, machine learning

- Engineering: Microservices, serverless, CI/CD

- Other: Figma
- CSPO/PSPO, PMP, CSM, Tableau or AWS certifications
- DPDP Act
- CRM / SFA platforms

Behavioural Competencies

- Clear communication and storytelling with data, from the store floor to the boardroom

- Stakeholder management and influencing without authority

- Ownership, bias for action and comfort with ambiguity

- Empathy and a field-user-first mindset

- Analytical, data-driven decision making

- Continuous learning and an innovation mindset

Other Requirements

- Languages: Professional fluency in English and Hindi; knowledge of other Indian regional languages is good to have

- Travel: Willingness to travel to stores, field teams and regional offices as needed

📌 Techno-Functional Manager – Field Digital Transformation, Data & AI (Bengaluru)
🏢 Titan Company
📍 Bengaluru