04 Nov
|
Pi Square Technologies
|
Pune
04 Nov
Pi Square Technologies
Pune
Job highlights
- Experience in international voice technical support with hands-on ServiceNow and expertise in Active Directory and MS Outlook troubleshooting
- Provide technical support to US customers via voice calls, handle issues with MS Outlook, SharePoint, Active Directory, log and track incidents using ServiceNow and follow escalation procedures
Role & responsibilities Must have Valuable communication with International exp
Provide technical support to US-based customers over voice calls and troubleshoot technical issues.
Handle issues related to MS Outlook, SharePoint, Active Directory and password resets.
Log, update and track incidents using ServiceNow/ticketing tools and follow escalation procedures.
Excellent English communication skills and International Voice/Technical Support experience are mandatory.
Hands-on experience with ServiceNow or any ticketing tool is mandatory.
📌 Technical Support Engineer (Pune)
🏢 Pi Square Technologies
📍 Pune